Terms of use
Last updated: October 2026
Who we are
This website belongs to Nortevertical, Lda, Portuguese tax identification number (NIF) 510401678, registered office at Praceta do Mirante n.º 157, 4415-047 Serzedo e Perosinho, Vila Nova de Gaia, Portugal, trading as NORTHV ROPE ACCESS GROUP.
This is an English translation provided for convenience. In case of any discrepancy or doubt, the Portuguese version prevails.
Website information
The content of this website is for information only. It describes the services we provide and, in the articles, technical topics on work at height. It does not replace an on-site assessment of each case, the manufacturers' instructions, the applicable standards or the opinion of the professionals responsible for your installation.
The images on this website are illustrative and do not show actual jobs carried out by us.
Quotes and contracting
Requests made through the website, by phone, WhatsApp or email do not constitute a contract. The conditions of each job, including scope, price, timescales, access conditions, weather and the responsibilities of each party, are set out in the quote or written proposal we send and that is accepted.
Work at height depends on safe conditions on site. We may suspend or postpone a job when those conditions are not met, namely due to adverse weather, equipment not being isolated or locked out, or access not being available.
Intellectual property
The texts, the logo and the NORTHV ROPE ACCESS GROUP brand belong to their respective owners. They may not be reproduced for commercial purposes without permission.
External links
The articles include links to external sources. We are not responsible for the content of those websites.
Complaints and disputes
We keep a Complaints Book (Livro de Reclamações), also available electronically at livroreclamacoes.pt. In the event of a consumer dispute, consumers may refer it to an alternative consumer dispute resolution entity; the list is available on the Portuguese Consumer Portal (Portal do Consumidor).
These terms are governed by Portuguese law.